Real copper gets naturally “tarnished” (discolored and lose their bright shiny look), especially with exposure to moisture. Tarnish is not rust, and it is completely removable. This is completely normal and natural.

Since copper is not as elastic as steel, it occasionally happens that the caps become difficult to tighten. In this situation, applying a little oil to the rings of the cap's seal and the bottle's rim and putting it away for certain amount of time resolves the problem. The oil's grease will restore the cap's functionality to normal.

Compared to steel and other metals, copper is a soft and malleable metal. Even a firm hand squeeze can cause the item to dent. These products are subject to certain scratches because they are handmade. To fix this, simply push the dent out with your hand or tap the area with a rubber mallet.

There is no such limit and you can consume water whenever you want. However, for maximum benefits, it is recommended to keep water in a copper jar or vessel over night and to consume at least one glass in the morning. It is best to store water for at least one night or up to 48 hours before consuming it.

All of our Copper Bottles and Copper Pitchers are for use with plain, cold or room temperature water ONLY.

Please DO NOT fill your bottles with sparkling or carbonated water.

The water should taste refreshing and smooth. It could initially taste a little metallic, but it shouldn't be unpleasant. If the taste of metal is overpowering, empty the water bottle and replace it with fresh water. If water continues to taste bad, please clean the inside of your bottle.

Yes we do recommend cleaning the copper vessel with clean water before using it for the first time.

No. Please refrain from filling the copper vessels with hot water. Not only can it hurt and burn you, but it will also speed up and increase the amount of copper that leeches into the water.

However, we suggest that it is better to store lukewarm water rather than boiling water.

We suggest avoiding it. It will split after a while in the freezer. It should NOT be placed in the freezer. It can be refrigerated but not for longer time periods, like overnight.